Withdrawing crypto earnings

How to add a wallet address, why every crypto withdrawal is held for review, the hold window after a sale, and the network fee you have to leave room for.

Crypto earnings are paid out in USDC to a wallet address you add yourself. The process is deliberately careful: crypto transfers can’t be undone, so Insy adds several safety steps a bank transfer wouldn’t need.

Step 1 — Add a withdrawal address

Before you can withdraw, tell Insy where the money goes. You provide:

• The wallet address itself.
• The blockchain network to pay on — for example Polygon, Base, Arbitrum, Optimism, Solana, BNB Smart Chain or Ethereum. Fees between these differ by orders of magnitude (see below).
• A country and either your name (personal payout) or your company name and code (business payout). This is declarative information you fill in, not a document-upload identity check.

The address is checked against the network you picked before it’s saved. A malformed address, or one that belongs to a different kind of chain, is rejected on the spot.

The 24-hour wait on a new address

A newly added address can’t be used for 24 hours. This cooldown is a security measure: if someone got into your account, it stops them changing the address and draining your balance in one motion. You’re notified when an address is added, giving you a day to notice and stop anything you didn’t do. Adding a new address also retires any previous one for that currency.

Your balance, history, and the address all stay visible during the cooldown — only the withdrawal has to wait for the clock.

Step 2 — Understand the hold

Earnings from a sale don’t become withdrawable immediately. They sit as pending for a hold window — 7 days by default — before moving to your available balance.

The reason: a crypto payout is irreversible, but a sale isn’t final the instant it happens. The hold is the only window in which a refund or a compliance reversal can still be absorbed before the money leaves the platform for good. Once it passes, the funds are released.

Step 3 — Request the withdrawal

Every withdrawal is held for a person to approve. This isn’t a threshold you can stay under or a delay that only applies to large amounts — every single withdrawal waits for manual review before any money moves.

Once approved, the withdrawal is sent, and you can follow its status in your history until the chain transaction hash appears.

Leave room for the network fee

You cannot withdraw your entire balance in one go. The network charges a fee, taken on top of the amount you request — not out of it. If you asked for every last unit, the fee would push your balance negative, so Insy refuses it and tells you the most you can actually take.

The fee is the standard provider payout fee (roughly 0.50 EUR plus 0.5% of the amount), and you pay it — it’s the cost of the network and chain you chose. Your withdrawal screen already shows a maximum with that headroom subtracted; withdraw at or below it and you’re fine.

Minimum withdrawal per network

Because the fee is fixed-ish, a tiny withdrawal can cost more than it delivers. Each network has a minimum, in USDC:

When withdrawals are paused

Crypto withdrawals can be switched off across the whole platform for a while (maintenance, say). Your balance and history still show normally and an address can still finish its 24-hour cooldown — only the withdraw action itself is unavailable until it’s switched back on.

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