Pricing plans and how members pay

Set the price for your community, choose monthly or lifetime access, offer more than one plan, and understand how renewals and reminders work.

A plan is one way to buy into your community: a price, a payment method, and whether access renews or is bought once. Every community needs at least one. Start with a single monthly price and add more later.

Currency and price

Community prices are in Polish złoty (PLN). You type the price in złoty, not grosze — 49 means 49 zł. A plan costs at least 10 zł; above that, price how you like.

The two shapes of access

You also choose how the buyer pays: by card, by BLIK, or with crypto. That choice changes what “monthly” means — the one genuinely confusing part, covered below.

How renewals actually work

Whether a plan renews by itself depends on the payment method, not the word “monthly”.

• Card, monthly — a real subscription. The card is charged automatically each month and access keeps rolling. If a charge fails, the subscription goes past due: the member is notified, and if it’s never fixed the membership ends and they’re removed from the group.
• BLIK or crypto, monthly — access lasts a month, but nothing charges the member again (BLIK and crypto are one-off payments). As the month runs out the member is reminded to pay for the next one; if they don’t, access lapses and they’re removed. Think of it as manual renewal.
• Lifetime — paid once. Never expires, sends no reminders, never removed for lapsing.

Offering more than one plan

You’re not limited to a single price — a common setup is a monthly plan alongside a lifetime one, or a cheaper and a premium tier. Create several plans when you build the community, or add more later from the plans screen.

• Order and highlight. You control the order buyers see plans in, and can mark one as featured so it stands out as the recommended choice.
• One-time plans can be bought several terms ahead. For a one-time (non-card) plan you may let a buyer pay for several periods at once — useful for “pay for six months up front”.

Editing and deleting plans

You can rename a plan, rewrite its description, and turn it on or off any time. Changing the price, currency, or billing period is where the important rule lives:

Deleting works the same way:

• A plan can only be deleted if no membership has ever used it. If any member — active or past — is tied to it, deletion is blocked and Insy tells you how many are using it.
• To retire a plan that has buyers, deactivate it instead. It disappears from checkout, stops taking new buyers, and existing members are untouched.

Before any of this takes money

Setting a price doesn’t by itself let you get paid. To receive money you must:

1. Connect a Stripe account to the community and finish Stripe’s onboarding.
2. Fill in your business and invoicing details — including your NIP and, where it applies, your VAT rate — so invoices issue correctly.

Until Stripe is connected and onboarding is complete, your plans exist but no checkout completes. You can check the community’s payment status on its settings screen any time.