--- title: Affiliate program description: How to set up an affiliate program on a community or product, what the two commission rates mean, how a referral is attributed, and how commissions get paid out. --- An affiliate program lets other people earn a cut of the sales they send you. It hangs off a single **community or product** — one program per item — and the commission comes out of your side of the sale. The buyer pays the same price either way. This page is written for the creator running a program. If instead you want to promote someone else's community or product, skip to [being an affiliate](#if-you-want-to-be-an-affiliate). ## Create the program Open **Affiliate program** in the sidebar of the community or product you want promoted. The first visit opens a short setup wizard. 1. **Name and describe it** Both are **required** — the button stays disabled until each has text. They are what someone browsing the affiliate marketplace reads before deciding to join you. 2. **Set the two rates** **First purchase %**, pre-filled with **10**, and **Recurring %**, pre-filled with **5**. Each takes a percentage between 0 and 100. 3. **Launch it** Finishing the wizard creates the program, but leaves it switched off. Press **Launch** in the header of the affiliate page — or flip **Program status** in **Settings** — to put it live. > **A new program is created paused** > > The wizard's closing screen reads as though you are done, but the program is always stored as > inactive whatever the wizard sends. Until you launch it, the program is not listed in the affiliate > marketplace and no checkout carries an affiliate fee, so nothing is being set aside to pay > commissions with. ## The two rates, and who pays them | Rate | Applies to | Pre-filled with | | ---------------- | ---------------------------------------------------------------------------- | --------------- | | First purchase % | The referred buyer's first completed payment for this community or product | 10 | | Recurring % | Every later payment by that same buyer, subscription renewals included | 5 | - **The percentage is taken from the full payment amount**, and rounded down to the cent. A rate that works out to zero on a given payment records no commission at all. - **You pay it, the buyer does not.** The affiliate's share is added on top of Insy's own platform commission in the fee deducted from the sale — see [Understanding fees](/getting-started/fees). Nothing is added to the buyer's price. - **Commissions are recorded and transferred in PLN.** - **The rate that counts is the one saved on the program when the payment completes.** Editing a rate does not rewrite commissions that were already recorded. > **Recurring % cannot be saved as zero** > > Saving the program ignores a recurring rate of `0` and quietly keeps the previous value. **First > purchase %** does accept `0`. If you want commission to stop being charged, pausing the program is > the lever that actually works. ## Editing and pausing **Settings** holds the program status toggle, the name, the description and both rates. The **Launch** / **Pause** button in the page header does the same switch in one click. There is **one program per community or product** — a second attempt to create one is rejected with "Program already exists" — and no way to delete a program once it exists. Pausing is the off switch. ## How a referral is attributed 1. **Someone opens the affiliate's link** The link is `https://insy.io/a/`. Opening it sets an `affiliate_code` cookie on the root domain, then redirects to your community or product page. Treat the window as long: the value written today does not lapse in any practical timeframe. 2. **They create a new Insy account** This is the step that binds a buyer to an affiliate, and it only happens at **sign-up** — a magic-link or Google account being created for the first time, or a first contact with the community's Telegram bot. Someone who already has an Insy account is never attributed, no matter whose link they arrived through. 3. **They pay** Their first completed payment for that community or product pays the affiliate the **first purchase** rate and counts as a conversion. Every payment after that pays the **recurring** rate. > **Attribution turns on the sign-up, not on the cookie** > > Once the account exists, the buyer is tied to that affiliate permanently. There is no expiry on the > pairing: a payment made two years later still earns the affiliate the recurring rate. All the cookie > has to do is be there at the moment the visitor creates their Insy account. > **The Cookie figure in the marketplace is always 30 days** > > Every program advertises a 30-day attribution window in the marketplace. That number is fixed in the > database, there is no field anywhere that changes it, and no part of the commission logic reads it. > It describes an intent, not a rule the code enforces — neither the cookie nor the pairing is cut > off at 30 days. ## Refunds reverse commissions that have not been paid If a payment is refunded, any commission on it still sitting as pending is reversed: the amount comes back off the affiliate's total, and reversing a first-purchase commission puts the referral back to unconverted — so their next payment would earn the first-purchase rate again. A commission that has already been paid out is **not** clawed back. ## Getting affiliates on board - **The marketplace** is the main route. Every **active** program is listed at **Affiliates → Marketplace** for signed-in users, with the commission split, the cookie window and the member count. The category filter there works off community categories only, so a product program is not reachable by category. - **The signup link** button in your affiliate page header copies a recruiting link, and the two versions do not behave the same. On a **community** it copies `https://insy.io/subscriptions/?affiliateProgram`; a visitor who is not a member is forwarded on to `/communities/?affiliateProgram`, which opens the affiliate sign-up dialog. On a **product** it copies `https://insy.io/p//a`, and no route answers that path — the link is dead, so send people to the marketplace instead. > **The signup link is not a tracking link** > > It carries no affiliate code. Sending buyers to it attributes nothing. It exists to recruit > affiliates, who then get their own `/a/...` link to share. ## What you can see about your affiliates The affiliate page shows six figures: total affiliates, active affiliates, total conversions, conversion rate, commissions paid and commissions pending. > **Active affiliates is the same number as total affiliates** > > The tooltip describes it as affiliates who have referred at least one user, but the figure counts > every affiliate code flagged active — and a code is created active and is never switched off. Read > it as a duplicate of the total, not as a measure of who is actually promoting you. The conversions > column in the table below is the figure that answers that. Below that sits a **Top performers** list and a paginated table of every affiliate with their leads, conversions and earnings — click a row for that one affiliate's detail. ## Paying commissions out > **Commission payouts are not self-serve** > > There is no payout button on your affiliate page, and none on the affiliate's dashboard either. > Creating a payout and sending the transfer is done by the Insy team, by hand — nothing runs on a > schedule. Email [support@insy.io](mailto:support@insy.io) when an affiliate is due. The conditions a payout has to satisfy: - **First-purchase commissions are locked for 30 days** from the moment they are earned. Recurring commissions carry no lock and are eligible immediately. - **The minimum payout is 100 PLN** of eligible pending commission. A payout below that is rejected. - **The affiliate needs a connected Stripe account**, or the transfer has nowhere to land. - **Your affiliate balance has to cover the amount.** The affiliate's share of each completed card sale is held against your Stripe account, and the transfer draws on that balance. - **Payouts are created against a community.** The payout call takes a community, so there is no equivalent path for commissions earned on a product program today. ## If you want to be an affiliate 1. **Find a program** **Affiliates → Marketplace** lists the active programs. Each card shows the commission split (first purchase, plus recurring where there is one), the cookie window and the member count. 2. **Join** Joining issues you a **16-character code** and your link, `https://insy.io/a/`. For a community running a Telegram bot you also get a `telegram.me` deep link carrying the same code. 3. **Connect a Stripe account** Connect one per program, from the join dialog or from the **Affiliates** dashboard. Without it a payout can be created for you but never transferred. 4. **Share it, then watch the dashboard** **Affiliates** shows total earnings, pending and paid out, alongside leads, conversions and your conversion rate — one row per program, with your link in it. > **Only brand-new accounts count** > > Your link earns nothing when the person clicking it already has an Insy account. It pays when it > brings a genuinely new sign-up who then buys. ## Next What Insy keeps on each sale, before the affiliate's share comes off your side. Available versus pending, and your full money history.